Today’s consumers and contractors can choose from a wide array of products that are designed to satisfy specialized project requirements. However, specialized products can introduce increased complexity of manufacturing, installation, and compatibility. Manufacturing defects can be caused by material variations, improper tolerances, or improper sequencing during the manufacturing process. Installation defects can be caused by failure to follow manufacturer recommendations or improper product use.
Our technical experts assist clients with investigation, evaluation, and repair of product defects with our state-of-the-art field and laboratory testing capabilities and our deep knowledge of material behavior. Our investigations may be performed in support of a pending litigation matter, insurance claim, or for product suppliers and end users who simply want defects identified and remedied.